We love data.

Let's face it, maintaining regular customer contact and database management can be time consuming, tedious and dare we say, boring. But not for CRMA... it's the heart of our business.

We believe that the customer database is the most precious resource of every dealership and we treat it with respect.  Our mission is to assist dealerships seamlessly manage their customer contact with professionalism, consistency and  process in order to keep customers returning.


Who is CRMA?

CRMA is an established and privately owned business which has been providing marketing solutions since 2008. Our passionate team of data experts consistently delivers the best results for Australia for dealership customer relationship management


We understand

CRMA are experts in professional communication.  With an accumulated 35 years of experience in the vehicle industry, over 250 dealerships have entrusted us in our ability to provide professional contact with their customers.


Efficient, cost-effective solution

CRMA provides the most cost effective solution to manage CRM requirements, including self-staffing. Generally, all we require is access to your DMS and in most cases around 5 minutes work from you can result in your dealership making contact with unlimited contacts.


We're here to help. 

Take advantage of our extensive experience and arrange a free review of your current database marketing strategy with one of our expert team members.  We'll help you identify  strengths and weaknesses and give you some tips on driving it forward.


Smart message

Smart Message is a new video mobile messaging platform, exclusively available to dealerships through CRMA. 

It delivers instant results and when used effectively it’s a highly successful way to engage your customers with your message.

Smart Messages combines the latest in technology and the video can be customised to suit any message you want to communicate.  


Text your first name to 0455 55 22 44 for an instant demonstration


Contact CRMA

Talk to us today to find out how we can
help your customer satisfaction ratings soar.

(03) 9670 8308

Suite 920, 401 Docklands Drive